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Terms & Conditions

Innerplace Membership - Terms and Conditions

  1. Club Rules
    1. You are obliged to provide correct personal details when you apply for Innerplace Membership and your failure to do so may invalidate your Membership. Your responsibility to provide accurate information is a continuing obligation and you must notify Innerplace in the event that any information provided by you changes.
    2. By registering as a member or signing up for our newsletter on the web site you are aggreeing to recieve electronic and other corespondance from us and for Innerplace to hold personal information about you as set out in our privacy policy.
    3. Access to all venues is subject to availability and any rules and restrictions imposed by the individual establishment and their door policy, therefore can't be guaranteed. These restrictions are likely to include, but are not restricted to :
      1. Dress code - dressing smartly or as appropriate to the venue
      2. Mixed groups - ensure that your group comprises at least 50% girls. Note - all female groups are normally acceptable
      3. Intoxication - If inebriated you are likely to be refused entry
    4. Only venues denoted with an Innerplace circle on the website are bookable by members or receive member benefits.  To view full member benefits, log in to the members' area on the website or contact Innerplace.
    5. Entrance fees will still apply at some venues. For a full list please check the web site.
    6. Complimentary entry for members at clubs will be at the manager's discretion if you arrive late. We recommend arriving by 11pm to ensure free entry - although most clubs honour this until later in the evening.
    7. Guest lists and bookings should be submitted as early as possible, but by 5pm on the day in question at the latest (by 4pm on Fridays and Saturdays). Guestlists reopen from 7-10.30pm on Fridays and Saturdays but the venues available may be restricted. Venues may require more notice for very large guest lists
    8. Some venues close their guest lists and held back tables before the weekend so bookings should be submitted within weekday working hours when possible. Innerplace will try to accommodate guest lists submitted on Saturdays where possible.
    9. Your Membership is personal to you. You are responsible for ensuring that no one else uses your Membership.
    10. Members are expected to be present at venues that they have organised guest lists for. Members are responsible for the actions and behaviour of their guests
  2. Membership Fees, Cancelations and Refunds
    1. Innerplace Membership is payable monthly or annually in advance by a secure internet payment. Membership will continue in perpetuity unless canceled. 3 months is the minimum membership period, after which cancelation can be made at any time with one months notice before your payment date.
    2. You may cancel this agreement for a full refund at any point within 7 working days as long as you have not used the service. If you do request a guest list within the 7 days then you can no longer request a full refund.
    3. If you wish to cancel your membership at any point after 7 days (or after the service has been used) then please contact Innerplace. There is a 3 month minimum membership period. If you have paid annually in advance a pro rata refund from the end of the current quarter will be arranged.
    4. Innerplace reserves the absolute right to cancel or suspend your Membership (at its sole discretion) for any reason whatsoever. If Innerplace cancels your Membership, if applicable it shall refund the balance of any annual Membership fee on a time apportionment basis in respect of the unexpired period to which the annual Membership fee relates
    5. Innerplace reserves the right to cancel you membership without refunding any remaining balance when applicable if any action or behaviour by you or your guests brings the reputation of Innerplace into disrepute.
    6. When you register for Innerplace Membership payments are taken through Smartdebit and will continue until you decide you no longer wish to continue. If at any point after the first 3 months you wish to cancel your agreement please contact Innerplace, giving one months notice. Red Membership payments may also be paid annually by invoice with a minimum Membership period of one year.
    7. If paying via direct debit any cancelations must be received one month before your next payment date.
  3. Membership Benefits
    1. As a Member of Innerplace you are entitled to all of the benefits described on the web site.
    2. As a registered Member of Innerplace, please note that suppliers of benefits and the benefits themselves are subject to availability and may change from time to time without notice.
    3. Innerplace aims to ensure that the benefits remain available at all times and are constantly negotiating new benefits to ensure that you receive maximum use of your Membership. If any of the benefits become unavailable, we will do all we can to ensure that prior commitments are honoured to the fullest extent possible, but shall not be responsible for any actions of suppliers or venues outside Innerplace's control.
  4. Using Your Membership
    1. You may only make requests via the web site, by telephone or e-mail once you have been accepted as a Member.
    2. Innerplace reserves the right to withdraw any of these services and/or to refuse to supply the services requested.
    3. If Innerplace is unable to deal with any request, it will inform you as soon as reasonably practicable.
  5. Liability
    1. Save in respect of death and personal injury caused by the negligence of Innerplace or as expressly provided for in these Terms and Conditions, Innerplace shall not be liable for any loss, cost, expense or damage of any nature whatever (whether direct or indirect) resulting from the provision of services or your reliance upon the information and suggestions provided by Innerplace hereunder and the resulting supply of services to you by any third party
    2. Innerplace shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from requests or instructions supplied by you which are incomplete, incorrect or inaccurate or any other fault of you.
    3. Innerplace shall not be liable to you or be deemed to be in breach of these Terms and Conditions by reason of any delay in performing, or any failure to perform, any of Innerplace 's obligations in relation to its services, if the delay or failure was due to any cause beyond Innerplace 's reasonable control.
    4. Except in respect of death and personal injury and subject to the provisions of these Terms and Conditions, Innerplace's maximum liability to you for breach of any of its obligations hereunder shall be limited to the value of the annual Membership fee.
    5. Innerplace aims to ensure that viruses (or other programs having adverse effects) do not reside on the Site, but Innerplace accepts no responsibility in relation to this.
    6. This section applies only to the extent permitted by law.
  6. Changes to These Club Rules
    1. Innerplace may vary these Terms and Conditions from time to time without notice, however any substantive changes will be communicated by the following mediums:
      1. The Innerplace Newsletter
      2. The Innerplace Web Site
      3. Email
      4. The post or other personal delivery service
    2. Your continued use of your Membership constitutes acceptance of the altered Terms and Conditions
  7. Links
    1. Innerplace assumes no responsibility for the contents of any other web sites to which the Site has links and shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or reliance on any content, products or services available on such hyperlinked sites. Innerplace may not have control of such web sites. The inclusion of any hyperlinks to such other web sites does not mean that Innerplace endorses the material on such web sites or has any association with the owner thereof.
  8. Copyright and plagiarism

    a. Innerplace owns or is lawfully entitled to all of the copyright in this Site. All other intellectual property rights are reserved. This Site is for your personal use only - you may not use it for commercial purposes. You may only download to your personal computer for viewing purposes and print out a number of pages of this Site for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information obtained from this Site. This applies to all non-members, including anyone who visits this Site.
  9. Applicable Law and Jurisdiction

    a. These Terms and Conditions and your Membership with Innerplace are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.The provisions of the Privacy Statement shall apply at all times.
  10. Red Membership Box
  11. a. A full refund can be obtained if returned to the purchase store in sale condition and unused within 14 days.
    b. Once activated online no refunds will be possible.
    c. Innerplace reserves the absolute right to cancel or suspend your Membership (at its sole discretion) for any reason whatsoever.
    d. If Innerplace cancels your Membership, if applicable it shall refund the balance of any annual Membership fee on a time apportionment basis in respect of the unexpired period to which the annual Membership fee relates.
    e. Innerplace reserves the right to cancel your membership without refunding any remaining balance when applicable if any action or behaviour by you or your guests brings the reputation of Innerplace into disrepute.
  12. Tickets and Purchases

    Contracts are made between Innerplace Ltd and the Client on the terms and conditions set out hereunder. On receiving confirmation of an order, Innerplace shall at the request and risk of the client enter into binding obligations with third parties in accordance with clients instructions and this contract shall take effect on the terms and conditions set out hereafter.

    These Conditions apply to all contracts for the sale of Goods and supply of Services by Innerplace to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.

    a. All orders for Goods and Services shall be deemed to be an offer by the Buyer to purchase such Goods and Services pursuant to these Conditions.

    b. Once request to purchase is confirmed in writing (via email or other electronic medium) the Buyer is committed to the purchase and shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.

    c. Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by Innerplace.

    d. The Price shall be the price set out on email or other electronic medium and on final invoice. The Price is exclusive of VAT, which shall be due at the rate ruling on the date of Innerplace’s invoice, unless otherwise agreed in writing.

    e. Delivery of the Goods shall be made to the Buyer’s address or as otherwise agreed in writing by Innerplace upon the price of the Goods and the Services together with VAT thereon being paid in full to Innerplace. Delivery of Goods and the Services shall not be due until payment of the Price and of VAT thereon has been made by the Buyer to Innerplace.

    f. Time being of the essence for payment, failure by the Buyer to make payment of the Price of the Goods and Services and any VAT thereon in accordance with these Conditions shall be deemed a repudiation of the contract entitling Innerplace in its absolute discretion and without prejudice to any other rights which it may have to suspend all delivery of the Goods and Services to the Buyer and/or to terminate the Contract without liability upon its part.

    g. Cancelation request by the client – In the event of the Buyer giving written notice of cancellation request, Innerplace will use reasonable endeavours to resell the Goods or Services so cancelled and refund any amount reclaimed from the supplier less a reasonable handling fee. Innerplace gives no warranty in this regard and the Buyer will continue to be liable for payment of any cancelled Goods or Services that are not resold by the event date. Innerplace shall be entitled to make additional charges for any extra costs including marketing costs and for additional time spent in reselling the Goods or Services.

    h. Where the date or dates for holding any event changes due to any reason beyond our reasonable control Innerplace will notify the Buyer as soon as is reasonably practicable following notice of the same to Innerplace and the Buyer shall be bound to accept the goods and services subject to the revised date or dates in accordance with the conditions. Innerplace shall be under no further liability.

    i. Cancellation of the Event by the Organiser - Were the event to be cancelled for any reason whatsoever beyond our reasonable control Innerplace will notify the Buyer as soon as is reasonably practicable following notice of the same to Innerplace. The client will have no entitlement to any refund of monies paid. Innerplace will make all reasonable efforts to arrange a refund or give credit for such a cancelled event and will repay in full any amounts received back from the Organiser or Supplier, minus reasonable costs. However due to the exclusivity and scarcity of some ticket purchases and the nature of supply chains required to purchase such tickets, a full refund cannot be guaranteed. Any such refunds or credits will depend on the Supplier and Innerplace shall be under no further liability. Innerplace gives no guarantee that the event shall take place.

    It is the responsibility of the client to adequately insure themselves against postponement or cancellation, for whatever reason, of the event. The provisions of the S1(2) of the Law reform Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Innerplace and the client.

    j. Liability - In relation to third parties, Innerplace accepts no liability for loss, damage or injury to any person or their property, howsoever caused. With all arrangements involving a third party Innerplace acts only as the agent of the Client and so no liability whatsoever shall be attached to Innerplace in connection with, or arising from, arrangements between the Client and of the third party.

    k. Alteration to Advertised Programmes - Although every effort will be made to adhere to the advertised programmes, in some instances, which Innerplace in its absolute discretion shall consider to be just and reasonable, programmes may be altered, or omitted, or dates changed. In the event that Innerplace is obliged to make any material changes in the package arrangements or cancel them as booked by the client for any reason other than ‘Force Majeure’ (Force Majeure meaning an event which we/or the supplier of services in question could not, even with all due care, foresee or avoid). Such circumstances may include, but are not limited to; war or threat of war, civil strife, terrorist activity, natural or nuclear disaster, fire, Industrial dispute, adverse weather or all similar events outside our control). Innerplace shall endeavour to ensure that alternative arrangements are offered that are of at least equal or superior standard