Tickets and Purchases
Contracts are made between Innerplace Ltd and the Client on the terms and conditions set out hereunder. On receiving confirmation of an order, Innerplace shall at the request and risk of the client enter into binding obligations with third parties in accordance with clients instructions and this contract shall take effect on the terms and conditions set out hereafter.
These Conditions apply to all contracts for the sale of Goods and supply of Services by Innerplace to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.
a. All orders for Goods and Services shall be deemed to be an offer by the Buyer to purchase such Goods and Services pursuant to these Conditions.
b. Once request to purchase is confirmed in writing (via email or other electronic medium) the Buyer is committed to the purchase and shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.
c. Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by Innerplace.
d. The Price shall be the price set out on email or other electronic medium and on final invoice. The Price is exclusive of VAT, which shall be due at the rate ruling on the date of Innerplace’s invoice, unless otherwise agreed in writing.
e. Delivery of the Goods shall be made to the Buyer’s address or as otherwise agreed in writing by Innerplace upon the price of the Goods and the Services together with VAT thereon being paid in full to Innerplace. Delivery of Goods and the Services shall not be due until payment of the Price and of VAT thereon has been made by the Buyer to Innerplace.
f. Time being of the essence for payment, failure by the Buyer to make payment of the Price of the Goods and Services and any VAT thereon in accordance with these Conditions shall be deemed a repudiation of the contract entitling Innerplace in its absolute discretion and without prejudice to any other rights which it may have to suspend all delivery of the Goods and Services to the Buyer and/or to terminate the Contract without liability upon its part.
g. Cancelation request by the client – In the event of the Buyer giving written notice of cancellation request, Innerplace will use reasonable endeavours to resell the Goods or Services so cancelled and refund any amount reclaimed from the supplier less a reasonable handling fee. Innerplace gives no warranty in this regard and the Buyer will continue to be liable for payment of any cancelled Goods or Services that are not resold by the event date. Innerplace shall be entitled to make additional charges for any extra costs including marketing costs and for additional time spent in reselling the Goods or Services.
h. Where the date or dates for holding any event changes due to any reason beyond our reasonable control Innerplace will notify the Buyer as soon as is reasonably practicable following notice of the same to Innerplace and the Buyer shall be bound to accept the goods and services subject to the revised date or dates in accordance with the conditions. Innerplace shall be under no further liability.
i. Cancellation of the Event by the Organiser - Were the event to be cancelled for any reason whatsoever beyond our reasonable control Innerplace will notify the Buyer as soon as is reasonably practicable following notice of the same to Innerplace. The client will have no entitlement to any refund of monies paid. Innerplace will make all reasonable efforts to arrange a refund or give credit for such a cancelled event and will repay in full any amounts received back from the Organiser or Supplier, minus reasonable costs. However due to the exclusivity and scarcity of some ticket purchases and the nature of supply chains required to purchase such tickets, a full refund cannot be guaranteed. Any such refunds or credits will depend on the Supplier and Innerplace shall be under no further liability. Innerplace gives no guarantee that the event shall take place.
It is the responsibility of the client to adequately insure themselves against postponement or cancellation, for whatever reason, of the event. The provisions of the S1(2) of the Law reform Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Innerplace and the client.
j. Liability - In relation to third parties, Innerplace accepts no liability for loss, damage or injury to any person or their property, howsoever caused. With all arrangements involving a third party Innerplace acts only as the agent of the Client and so no liability whatsoever shall be attached to Innerplace in connection with, or arising from, arrangements between the Client and of the third party.k. Alteration to Advertised Programmes - Although every effort will be made to adhere to the advertised programmes, in some instances, which Innerplace in its absolute discretion shall consider to be just and reasonable, programmes may be altered, or omitted, or dates changed. In the event that Innerplace is obliged to make any material changes in the package arrangements or cancel them as booked by the client for any reason other than ‘Force Majeure’ (Force Majeure meaning an event which we/or the supplier of services in question could not, even with all due care, foresee or avoid). Such circumstances may include, but are not limited to; war or threat of war, civil strife, terrorist activity, natural or nuclear disaster, fire, Industrial dispute, adverse weather or all similar events outside our control). Innerplace shall endeavour to ensure that alternative arrangements are offered that are of at least equal or superior standard